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Sonne Software / Sonne Video Converter Technical FAQs
Q: What can I do with Sonne Video Converter?
A: Sonne Video Converter can convert almost all video and audio formats including AVI, MPEG, MPEG 1, MPEG 2, MPEG 4, VCD, DVD, SVCD, RMVB, RM, WMV, MOV, DIVX.... It has an extremely fast conversion speed and high quality, which makes you enjoy your video converting.
Q: What is the System Requirement of Sonne Video Converter?
A: Windows 2000/2003/XP/Vista
RAM: 512 MB or higher
Sound: Windows compatible sound card
Internet connection to register
Q: Does Sonne Video Converter support Windows Media 9?
A: More advanced than the other converters, Sonne Video Converter supports Windows Media 9. Moreover we are watching for the new releases of Microsoft and include support for them in our programs. We will update our software with the tech advancement.
Q: What is bitrate?
A: Bitrate is very often used when speaking of video or audio quality and file size -- defines how much physical space one second of audio or video takes in bits (note: not in bytes). The higher the bitrate, the more times per second the original sound is sampled, thus yielding a more faithful reproduction and better sound. When choosing an MP3, weigh the advantage of a higher bitrate against the size of the file.
Q: How can I create a video without audio?
A: First, select a input file, then set output file parameters. Go to "Edit profile" button and select "Disable audio" in Disable Audio box next to the Audio Codec filed. Close Profile Editor and convert the file.
Q: Is technical support provided?
A: Yes! FREE technical support is provided for all registered users of our products. If you have any queries, suggestions or feedback, please feel free to contact our technical team via support@sonnesoftware.com
Q: How to report bugs?
A: Please email any bugs or suggestions to support@sonnesoftware.com . You will receive a reply within 24 hours.
Q: More...
A: If you have a question that was not addressed by this document, please contact our support team via support@sonnesoftware.com